Our stay at Hotel Lungarno was truly outstanding and one of the highlights of our time in Florence.
The hotel itself is beautiful, elegant and extremely comfortable, with an exceptional location on the Arno, just steps from Ponte Vecchio and within easy walking distance of everything we wanted to see in the city. Our room was wonderful — very comfortable, beautifully appointed and with a fantastic view that made coming back to the hotel after a day in Florence a pleasure in itself.
What really sets Hotel Lungarno apart, however, is its team. From the moment we arrived, everyone we encountered was remarkably kind, attentive and genuinely welcoming. The service was impeccable throughout our stay, but always warm and natural rather than formal or intrusive. Every request was handled with great care and efficiency, and the entire team seemed genuinely interested in making our stay as enjoyable as possible.
We particularly appreciated their flexibility and willingness to help when our daughter unexpectedly joined us during the trip. They went out of their way to find a solution so that the three of us could stay comfortably together, which meant a great deal to us and perfectly reflects the level of hospitality we experienced throughout our stay.
The atmosphere of the hotel, the comfort of the room, the extraordinary location and, above all, the kindness and professionalism of the staff made Hotel Lungarno feel very special.
We left Florence with wonderful memories, and Hotel Lungarno was certainly part of them. It is the kind of hotel you are genuinely sorry to leave — and one we would return to without hesitation.
Thank you to the entire Lungarno team for making our stay so memorable.
